FAQ

Frequently asked questions

Can my order be shipped overnight?


For overnight and expedited shipping, please contact us directly at manzanar.footsteps@gmail.com or 626.375.3247. Additional costs will apply.




Can my order be shipped to a post office box or a military address?


Our products can be shipped to any location where the USPS delivers. For deliveries to P.O. boxes, please ensure that your post office can accommodate larger packages.­ Additional shipping costs may apply to certain delivery locations.




Can I purchase your book through Amazon or other retailers?


Currently, the book Manzanar: Their Footsteps Remain – 40 Years of Photography and related items are only available directly through this website or by contacting us at manzanar.footsteps@gmail.com or 626.375.3247.




Can I pick up my order at your location in Port Townsend, WA, to save on shipping costs?


You are welcome to pick up your order at our location. Because shipping fees are added automatically on the website, please contact us prior to completing your online purchase at manzanar.footsteps@gmail.com or 626.375.3247 to make arrangements. Please note: Covid-19 social distancing and mask restrictions apply until further notice.




Can I ship my order internationally?


YES! Please read the information on International Shipping in the “Shipping and Returns” section, then contact us at manzanar.footsteps@gmail.com or 626.375.3247




Do you accept payment in foreign (non-U.S.) currencies?


All payments must be made in U.S. dollars.




Can my order be gift wrapped?


Sorry, we do not have the ability to do gift wrapping. However, we can ship directly to another person if you wish. Simply complete the Ship To information when checking out.




Do you accept returns or exchanges?


As a very small company with limited resources, we cannot accept returns or exchanges. All sales are final. Please refer to our “Terms of Use” and “Shipping and Returns” sections for more details.




Do you offer framed art prints?


Yes! Framed art prints are available at an additional cost. For more information about framing options, please contact us at manzanar.footsteps@gmail.com or 626.375.3247.




How can I schedule a book signing or a showing of the Exhibit, "Manzanar: Their Footsteps Remain", in my area?


For more information about scheduling a book signing or an exhibition of Manzanar: Their Footsteps Remain, please contact Brian Goodman at manzanar.footsteps@gmail.com or 626.375.3247. Serious inquiries only, please.